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Privacy Policy

Lebrett Clothing – Privacy Policy

Earp Consulting Group Ltd, trading as Lebrett Clothing, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any gift promotions with purchases over a certain threshold.

This privacy notice contains important details about the way we will treat your personal data, and your rights in respect of the personal data that we hold about you.

This privacy notice applies in relation to information we collect from you via our website, in correspondence or otherwise.

For the purpose of UK and EU data protection law, the data controller is Earp Consulting Group Limited, registered in England & Wales, company no. 14619643. Earp Consulting Group Limited determines the purposes and way in which any personal data are, or will be, processed.

Please read this Privacy Policy carefully. By accessing or using our website, you agree to be bound by the terms and conditions described herein. If you do not agree to all the terms set forth in this Privacy Policy, you may not access or use our website.

 

Collection of Information

 This includes information that you give us by filling in forms on our website, by corresponding with us by phone, e-mail or otherwise, and while you are in-store, or one of our wholesale seller’s stores. It includes information you provide when you register to use our website, open an account, subscribe to our mailing list, search for a product, place an order on our website, apply for any job via our website, use our social media platforms, enter a competition or promotion and when you report a problem with our website, products or services. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, clothing sizes, and, in relation to any job application, your employment history, education records and other details relevant to your application.

We may collect personal information from you when you visit our website, make a purchase, or interact with us. The types of personal information we may collect include:

  • Contact information such as your name, email address, phone number, and shipping address.
  • Billing information such as credit card details and billing address.
  • Information about your purchases, including products purchased, order history, and transaction details.
  • Information you provide when you participate in promotions, surveys, or contests.
  • Information automatically collected through cookies and other tracking technologies, including your IP address, browser type, operating system, and browsing behaviour on our website.

 

Use of Information

 We may use the information we collect for various purposes, including:

  • Processing and fulfilling your orders, including communicating with you about your order status and shipping updates.
  • Providing customer support and responding to your inquiries.
  • Sending you marketing communications, promotions, and special offers that may be of interest to you.
  • Conducting research and analysis to improve our products, services, and website functionality.
  • Preventing fraudulent transactions and unauthorized access to our website.

 

Disclosure of Information

We may disclose your personal information to third parties in the following circumstances:

  • To our service providers and business partners who assist us in operating our website, processing payments, and fulfilling orders.
  • To comply with legal obligations or respond to lawful requests from government authorities.
  • To protect the rights, property, or safety of Earp Consulting Group Ltd, trading as Lebrett Clothing, our customers, or others.

Free Gift Promotions

Occasionally, we may offer free gifts with purchases over a certain threshold. If you qualify for a free gift promotion, we may collect additional information from you to facilitate the delivery of the free gift, such as your preferred shipping address.

Return Policy for Free Gifts: If goods are returned and a free gift was issued, all items must be returned, including the free gift. If the free gift is not returned, its retail value will be deducted from the overall return.

 

Security

All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our sites or your online account, you are responsible for keeping this password confidential, and for all use made of your account with such password. We ask you not to share this password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our sites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

Keeping in touch with you

We want to keep you up to date with information about new ranges, special offers and improvements to our website. Where we have consent or it is in our legitimate interests to do to, we may do this through the post, by email, through online advertising or by any other electronic means.

We understand that preferences change and you might not wish to receive marketing communications from us. You can amend your marketing preferences by any of the following methods:

  • emailing info@lebrettclothing.com
  • changing your contact preferences in the Personal Details section of your account online;
  • using the unsubscribe link within our emails.

 

If you have requested to opt out of marketing, please note that you may continue to receive marketing communications for a short period while your request is dealt with. It may take around twenty eight working days to unsubscribe you from emails and, as leaflets, mailers and catalogues get printed in advance, it can take up to one month for you to unsubscribe from postal marketing.

 

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by posting an updated version on our website.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@lebrettclothing.com.